Warranty Information
Here at Carport Direct, we want you to be satisfied with your purchase and offer a 30-day workmanship warranty. If you have any issues due to manufacturing or installation, just send us pictures of your carport and we will take a look. After review, if our experts find that there is a problem covered by our workmanship or materials warranty, we will have your custom carport or metal building repaired or reinstalled at no cost to you. This includes the construction, anchors, welding, attachment, or any aspect of your custom metal building. Contact our friendly customer service representatives to learn more about warranty claims, and how Carport Direct can replace faulty materials at no cost to you.
We trust our materials, so in addition to the 30-day workmanship warranty, we offer a 10-year panel warranty if it should chip or crack and a 20-year warranty against rust for the frame on both the 12-gauge or 14-gauge steel frames. This means that if your structure would ever rust through to the point of weakness, we will replace the failed parts when you let us know within 20 years of ownership. Replacement parts are at no cost when covered under warranty.
At Carport Direct we stand behind our products and offer warranty protections that are industry standard. Learn more by calling one of our friendly customer service representatives. Carport Direct can help you find the right carport or metal building at a price that fits your budget.